Privacy Policy

1. Introduction

Engagment AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Instagram growth services.

2. Information We Collect

Personal Information

We collect information you provide directly to us, including:

• Name and email address
• Payment information (processed securely through third-party processors)
• Instagram username (public information only)
• Communication preferences and support requests
• Demographic information for targeting purposes

Instagram Data

Through Instagram's official API, we may access:

• Public profile information
• Public posts and media
• Engagement metrics (likes, comments, followers)
• Hashtags and location data from public posts

Important: We never request or store your Instagram password. All access is through Instagram's secure OAuth system.

Technical Information

• IP address and device information
• Browser type and version
• Usage patterns and service interactions
• Cookies and similar tracking technologies

3. How We Use Your Information

We use collected information to:

• Provide and improve our Instagram growth services
• Process payments and manage subscriptions
• Target relevant audiences for organic growth
• Analyze performance and generate reports
• Provide customer support and respond to inquiries
• Send service updates and marketing communications (with consent)
• Prevent fraud and ensure service security
• Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We work with trusted third-party providers for payment processing, analytics, customer support, and infrastructure. These providers are bound by confidentiality agreements and may only use your information to provide services to us.

Legal Requirements

We may disclose information if required by law, court order, or government request, or to protect our rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Account data is typically deleted within 30 days of account closure.

7. Your Rights and Choices

You have the right to:

• Access and update your personal information
• Request deletion of your data (subject to legal requirements)
• Opt out of marketing communications
• Revoke Instagram access permissions
• Request data portability
• Object to certain data processing activities

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser, though this may affect service functionality.

9. Third-Party Links

Our service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.

11. Children's Privacy

Our service is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

12. California Privacy Rights

California residents have additional rights under the CCPA, including the right to know what personal information is collected, sold, or disclosed, and the right to delete personal information.

13. European Privacy Rights

If you are in the European Economic Area, you have rights under GDPR including access, rectification, erasure, portability, and the right to object to processing.

14. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or prominent notice on our service. Your continued use constitutes acceptance of the updated policy.

15. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: